Product updates & release notes
Explore the latest AI workflows, automation builders, and analytics upgrades across the Ziobot platform. See how new capabilities help your teams orchestrate complex processes, integrate tools more deeply, and deliver richer conversational experiences.
Redesigned workflow canvas with parallel branches, conditional steps, and reusable templates for complex automation journeys. Teams can now orchestrate long-running automations, reuse subflows across workspaces, and visualize every decision path in a single view. Built-in run history and input/output tracing make it easier to debug and continuously improve automations.
Out-of-the-box connectors for Jira, ServiceNow, and GitHub to trigger AI workflows directly from tickets, issues, and pull requests. Prebuilt recipes help you route incidents, sync context, and notify owners without writing glue code. Role-aware permissions and audit logs ensure every integration meets enterprise security standards.
Intelligent assistant that helps teams build complex workflows using natural language. Describe your automation needs in plain English, and the AI Copilot generates workflow templates, suggests integrations, and recommends optimization paths. Learn from your existing workflows to propose improvements and reduce manual configuration time by up to 70%. Built-in validation ensures every generated workflow follows best practices and security policies.
Advanced voice-enabled AI assistant that handles phone calls, IVR interactions, and voice commands with natural language understanding. Supports multiple languages, accents, and dialects with real-time transcription and sentiment analysis. Seamlessly transfers complex queries to human agents when needed, maintaining full conversation context. Integration with telephony systems (Twilio, Cisco, Avaya) enables unified customer experience across all communication channels. Analytics track call resolution rates, average handle time, and customer satisfaction scores.
