Case Study: How Zensar Elevated Global Software Governance Using ZionIT's AI‑Powered ZioSet Platform

Zensar Technologies is a leading global digital solutions and technology services company, positioned at the intersection of innovation, engineering excellence, and experience-led transformation. Known for its deep capabilities across experience, engineering, data, cloud, AI, and digital services, Zensar serves enterprises worldwide with solutions that are meticulously crafted to tackle pressing business challenges. Operating across North America, Europe, Africa, and Asia, the organization combines advanced technology with creative problem-solving to deliver impactful outcomes for clients across industries. [zensar.com]

As part of its commitment to operational integrity and digital governance, Zensar maintains strong standards of software and asset management. The organization's global scale and sharp focus on transparency and governance made it essential to adopt an intelligent platform to automate and centralize asset visibility across its distributed digital landscape.

This commitment led to a strategic partnership with ZionIT and the adoption of its AI-powered ZioSet platform, an advanced Software Asset Management (SAM) and IT Asset Management (ITAM) solution engineered for modern enterprises.

As the digital ecosystem continues to expand and licensing models evolve, elevating software governance and compliance across its global operations is a key priority for Zensar. Zensar, therefore, proactively sought a platform that would match its ambition for intelligence-driven, future-ready governance.

ZioSet aligned perfectly with this vision, offering capabilities far beyond traditional inventory systems.

The platform's AI engine intelligently distinguished between free, open-source, trial, and commercial software, ensuring that every installation was correctly classified and tracked. Its real-time capability identified instances where trial or free software transitioned into commercial usage, an area of compliance risk that is often missed by traditional SAM tools.

By automating these layers of compliance monitoring, ZioSet enabled Zensar to proactively address licensing risks, maintain an optimal governance posture, and support audit readiness at all times. This was not just a compliance win; it was also an operational one.

A key strength of the ZioSet solution was its seamless integration with Zensar's internal systems. As Zensar continues to invest in a connected digital ecosystem, ZioSet aligns naturally with various enterprise applications, enabling automated data flow across IT service management systems, procurement platforms, security tools, and identity systems.

This interoperability amplifies operational efficiency and has helped Zensar create an ecosystem where asset intelligence is not siloed but unified, accessible, and actionable.